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Compatibility GuaranteePreambleComma, as a producer of Original Equipment (OE) specified products, is obliged to produce products, in accordance with OE specification. Comma has registered with the Association of the Constructors of European Automobiles (ACEA) through the European Engine Lubricants Quality Management System (EELQMS) as a producer of Original Equipment specified products and therefore Comma products may be used during routine servicing without affecting the vehicle manufacturer’s warranty. In this guarantee, references to motor vehicles are to motor vehicles as defined within Commission Regulation (EC) No 461/2010. Comma’s guaranteeComma’s guarantee is only applicable for use of Comma products in the United Kingdom. The guarantee applies to all motor vehicles, including those which are within their warranty period, which are serviced with Comma products purchased in the United Kingdom. Comma hereby undertakes and GUARANTEES that on the date of their delivery to our distributor:
This Guarantee does not affect the purchaser’s statutory rights. Conditions of the guaranteeThis GUARANTEE is conditional upon the strict usage of the Comma products being in accordance with:
This guarantee is also conditional upon none of the exclusions listed below being applicable. How to claim under the guarantee1) Upon discovery of the damage (but not later than 21 days from the date of discovery of the damage and within six months of the date of the damage having occurred) call Comma’s Customer Services Manager on +44 (0)1474 564 311. 2) Allow a Comma representative and a mutually appointed assessor/engineer to examine the vehicle and maintenance records (if available) to determine the extent of the damage. Proof of purchase will be required to confirm that the Comma product covered by this guarantee was in use. 3) Allow a Comma representative to obtain a relevant engine oil, transmission oil, coolant or brake fluid sample for analysis at no cost to you to assist in determining the cause of the equipment failure. 4) A full report, with the outcome, will be sent back to you within a timely manner. This guarantee excludes:
If any provision of this guarantee is held to be unlawful, invalid, illegal or incapable of being enforced by any rule or law, all other conditions or provisions of this guarantee shall nevertheless remain in effect. |